My ad

Publish and ad as a private person

• I have just published an ad on atHome but cannot find it on the portal. Why is this?
• I just republished an ad that I previously posted on atHome in the past, but I can’t see it online.
• Is there a limit to the number of ads a private person can publish?

Price and Payment

• How much does it cost a private person to publish an ad on atHome.lu?
• Is payment for my ad safe?
• How can I pay for my ad?
• The payment page is not displayed and/or payment for my ad has not been processed correctly, what can I do?
• How can I get proof of payment?

Manage my ad

• I have sold / rented my property, how can I remove my ad?
• Do I have to provide my name or telephone number for my ad?
• How can I change my ad?
• Another agency is using my exclusive ad without my authorisation. What should I do?
• I want to postpone the publication period of my ad / temporarily suspend its publication, is this possible?
• How long will my ad be published for? Can I extend this period when it is over?

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