Your personal account is an essential, multi-purpose tool that is presented like a dashboard to help you create and/or change publications, as well as manage your personal details amongst other things.
Here are a few situations you may encounter:
Where do I sign into my account?
- Go to our portal’s homepage, click the small logo in the top right-hand corner, then provide your email address and password (see photo below).
What should I do if I have forgotten my password?
Go to the “How can I reset my password?” section and follow the procedure.
I can’t remember my account username and password, but I know the ad reference number.
Please contact our Customer Service Department by e-mail: support@athome.lu to find information about your ad and reset your password upon request.