My atHome App on iOS does not work. Why is this? If your application does not work, sign out of your account and back in again. If it still doesn’t work after this procedure, please check that your version is up to date. Related articles How can I update my App? How can I create an account on the App? How can I download the atHome App on my Smartphone? How can I create my personal atHome account? How can I change my profile and my preferences?